FAQ

Frequently Asked Questions

How long does shipping take?
Orders are processed within 1–3 business days. Shipping typically takes 6–13 business days depending on your location. You’ll receive a tracking number as soon as your order ships.

How can I track my order?
Once your order ships, you’ll receive an email with your tracking number and a link to track your package.

Do you ship internationally?
No, however we ship to every country in Europe, including USA, Australia and UAE. Shipping times may vary depending on your location.

What payment methods do you accept?
We accept major credit cards, debit cards, and secure payments through our checkout.

I entered the wrong address. What should I do?
Contact us as soon as possible. If your order hasn’t shipped yet, we can update the address.

How do I contact you?
You can reach us through the Contact page on our website and we’ll get back to you within 24–48 hours.